We advise clients on compliance with competition and consumer laws, including the Australian Consumer Law. Whether you need assistance with bringing or defending claims for breaches of competition and consumer laws, we have the requisite experience to assist you in obtaining a favourable outcome. Bringing claims against businesses making false or misleading representations to consumers is one of the main areas we have assisted clients with.
Another increasing problem these days is the failure of a product you purchased within or outside the manufacturer’s contractual warranty period. Often, you believe that you should be able to get a refund or replacement but the retailer or manufacturer will resist you, even though you may have a legitimate right to obtain a full refund or replacement. This may occur with a major appliance, such as a refrigerator, or a motor vehicle.
We have seen numerous cases where the retailer or manufacturer in that circumstance will deny your basic consumer guarantees which are enshrined in the Australian Consumer Law. Do not let them give you the run around and make sure you stand up for your rights. We can assist you in dealing with your retailer, supplier or manufacturer to hold them to account. This may include taking proceedings in a Tribunal or court.
We can assist you with:
Phone:
(02) 9602 0000
Email:
info@marcwilliam.com.au
Parramatta Office
Suite 103, Level 1
181 Macquarie St
Parramatta NSW 2150
Liverpool Office
Suite 102, Level 1
20 Railway St
Liverpool NSW 2170
And by appointment at:
Sydney
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